Best Hotels needs to hire a Reception Assistant for Barcelona (Best Aranea Hotel)
WHAT WE OFFER:
• Inclusive Work Environment: A dynamic and welcoming environment where we value and respect each team member.
• Development and Growth: Ongoing opportunities to develop your career and grow with us. We offer training and professional development programs.
• Benefits and Wellbeing: Competitive salary package, attractive benefits and a focus on employee wellbeing.
• Positive Work Culture: We foster a positive work environment where every day brings new experiences and challenges.
WHAT WE LOOK FOR IN YOU:
• Education and Experience: Previous experience in a similar position is a plus, but what is most important is your positive attitude and willingness to learn.
• Interpersonal Skills: Excellent communication skills and ability to connect with guests.
• Languages: Mastery of English to maintain a proper conversation with the guest. Other languages are a plus.
• Positive Attitude: Friendly, proactive person, always willing to help.
• Organization and Multitasking: Ability to handle multiple tasks and remain calm under pressure.
• Flexibility: Availability to work rotating shifts, including weekends and holidays.
• Knowledge of points of interest: You must know the points of interest in the city to keep our guests informed if they request it.
WHAT WILL YOU DO IN THIS ROLE?
• Reception Assistance: You will support the reception, ensuring that our guests feel welcome and cared for upon arrival.
• Check-in and Check-out Management: You will assist in the check-in and check-out process, always with a positive and friendly attitude.
• Customer Service: You will answer queries and provide helpful information about hotel services and local attractions.
• Reservation Support: You will assist in the management of reservations and confirm
